When attempting to grant access to the Android camera or camera roll our team has discovered what seems to be a bug in the Android v10 operating system.
Symptom: Although the App Permissions have been set to Allowed for Camera and Storage, the User is still unable to upload photos using the RemodelerGo App.
Go to the Android's Software Information and look for the Android Version:
Improveit 360 does not have a fix for this as v10 is an unsupported Android version: https://endoflife.date/android
Users will need to upgrade to the latest Android OS to alleviate this issue.